About Arkiwera

Preserving Your Digital Channels

Why We Created Arkiwera

Arkiwera is a platform for preserving the information you handle in various digital channels. Communication and information handled on various websites and social media platforms says a lot about our time. There are many reasons to preserve this type of information, but how do you do it in a secure and time-efficient way?

Arkiwera is developed by archivists and developers who have many years of experience of archiving websites. When some types of external communication were transferred from websites to different social media platforms, we saw the need to secure that information as well.

Arkiwera is not just a system for collecting information from your digital channels. Our customers also refer to the system as an e-archive for digital channels and their long-term storage for this type of information.

In Arkiwera you easily browse archived websites – as if they were “live”.

Doing it right made easy

To use Arkiwera, you don’t need to be a developer or IT expert! All that is required is a user account in Arkiwera and the web page, login details or administrator rights on the social media platform that you want to archive.

In Arkiwera, you can create collection schedules so that your information is captured regularly. The archived information is then structured to be searched in Arkiwera or delivered to your e-archive.

Thanks to permissions from each social media, we offer an efficient and secure archiving solution that does not violate each platform’s terms of use. You can thus preserve posts with associated comments and reactions from Facebook, Instagram, Youtube, X (formerly Twitter) and LinkedIn with a few clicks.

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Secure Your Information

Archiving Has Many Benefits

Authorities, municipalities, regions, companies, associations and communities today use Arkiwera to preserve websites and posts from social media, including comments and reactions.

What unites Arkiwera’s users is that they want to have control over and preserve their information in a simple and intuitive way.

Compliance made easy

Public records – even when they are part of an websites or a post on social media – must in many countries be archived. Different countries have different regulations. A public record can be a text, image, film or other information that has been received by – or prepared – and stored at a state, regional or municipal authority. Or a public company.

Smart to learn from the past

An archive of your collected digital communication, an invaluable asset that helps you understand how you have become what you are. But also, to learn from the past. You get control over your digital memory. Your digital history will be future-proof and searchable, whether it’s the home page of the first version of your website, or one of all the comments you received on that controversial Facebook post in the fall of 2017.

Prove what has been communicated

At Arkiwera, your digital archive is stored securely and in future-proof formats. The archived information is searchable and available whenever you need it. This means that you can easily go back and see what you have previously communicated and what reactions your posts have received. This can be of crucial importance in the context of a legal dispute or if someone questions what you communicated at any given time.

Future-proofing cultural heritage

As experts in digital preservation, we have a long experience of securing information and our common cultural heritage for the future.

Arkiwera supports the two main file formats for preserving websites and social media – HTML and WARC. The service also offers the option of converting files according to a set conversion schedule.

Arkiwera's users tell us

We have collected some stories and customer cases from different organisations that use Arkiwera in their work to secure information.


The City Archives of Stockholm


In 2017, the Stockholm City Archives asked ArkivIT’s consultants how to preserve information from Facebook without violating any terms of service.

This question led to a report, which became the seed that eventually grew into what we now know as Arkiwera.

The City Archives themselves use Arkiwera to preserve their social media content. The also receive archived collections, from others via Arkiwera, to ingest to their e-archive. Today, a large number of administrations and companies within the administration of the city of Stockholm use Arkiwera—not only to preserve their Facebook content but also data from platforms such as Instagram, YouTube, and X (Twitter.)

Joakim Bendroth, an archivist at the Stockholm City Archives, was involved from the very beginning and now states that they are very satisfied with Arkiwera and how the system functions.


Vasaloppet


The history of the famous ski race, Vasaloppet, dates back to the 1520s when the future King of Sweden, Gustav Vasa, fled on skis from the soldiers of the Danish king.

The non-profit organization, owned by IFK Mora and Sälens IF, uses Arkiwera to preserve its website and social media content. These platforms are a part of our modern historical heritage The preserved information also helps the organization maintain clear oversight of what has been published.


Cultural Department of the City of Stockholm


The Cultural Department of the City of Stockholm is responsible for cultural institutions such as Liljevalchs Art Gallery, the Medieval Museum, Kulturskolan Stockholm, and the libraries in Stockholm.

With so many public-facing activities, the Cultural Department manages a large number of social media accounts and websites containing valuable archival information.

Before the department's archivist, Maria Högwall, started using Arkiwera in 2020 to save posts along with their comments and reactions, archiving was a time-consuming task that required many workdays to manually screenshot posts from each account. Today, Maria handles the preservation of information from over 100 social media accounts and websites with the help of Arkiwera. This has resulted in significant time savings—but also a quality improvement, as all data is now accurately captured and easily exportable in archival-grade file formats.


Rahvusarhiiv, estniska Riksarkivet


In 2023, representatives from Rahvusarhiiv, the National Archive of Estonia, contacted Arkiwera with the request to capture specific social media feeds that the organization wanted to preserve before they were deleted or closed.

The National Archive aimed to preserve posts, including reactions and comments, from various Facebook feeds. These posts were published by different organizations and officials who have, in various ways, played significant roles in Estonian society. It was crucial to ensure that the preservation adhered to Meta's (the owner of Facebook) terms of use and that the information could be saved in the WARC format, an archival format suitable for long-term preservation.

Users from the National Archives of Estonia describe their work with Arkiwera in the following way:

The Arkiwera software was exactly the platform we needed, as the software was pre-configured and the user interface was logically developed and easily understandable. By the fact, that the Facebook account to be archived was large (consisting of many photos and videos), we couldn't archive it as a single file. The final archiving was made by the time period, and this option was well suited for us.

Overall, the entire archiving experience was enriching and communication with the support staff was pleasant and supportive.

Meet the Arkiwera team

Want to get in touch? If you click on the picture of the person you want to contact, our email addresses will appear.

You are also welcome to contact Fredrik by phone at 0046 (0)73-392 10 33 or Magdalena at 0046 (0)76-050 01 43.